How to Cancel a Solarcity Contract

Canceling a SolarCity Contract – A Complete Guide

SolarCity is a company that offers solar panel solutions to consumers. However, circumstances may arise where you need to cancel your contract with SolarCity. If you are looking for ways to cancel your SolarCity contract, you have come to the right place. In this article, we will provide you with a complete guide on how to cancel a SolarCity contract.

1. Understand the Cancellation Policy

Before canceling your SolarCity contract, you need to understand the company`s cancellation policy. It`s essential to understand the terms and conditions of the contract that you signed with SolarCity. Some contracts may have a cooling-off period, which means you can cancel within a certain number of days without any penalty. However, if you signed a binding solar lease or power purchase agreement (PPA), the process to cancel may be more complicated.

2. Contact SolarCity Customer Service

If you have any questions or concerns about canceling your contract, the first step is to contact SolarCity customer service. You can reach them by phone, email or through their website. Explain to them the reason why you want to cancel your contract and inquire about any penalties or fees that you may incur. SolarCity customer service representatives are generally helpful and can offer you guidance on how to proceed with canceling the contract.

3. Submit a Cancellation Request

After you have spoken with customer service and decided that you want to cancel, you need to submit a cancellation request. This can be done through SolarCity`s online portal or by submitting a written request. Your request should include your name, contact information, and the reason for cancellation. Make sure to keep a copy of your request for your records.

4. Prepare for Any Penalties

If your contract has a cancellation fee, be prepared to pay it. The amount of the fee will depend on the terms and conditions of your contract. Some contracts may require you to pay a certain percentage of the remaining balance of the agreement. Make sure to read the terms and conditions thoroughly to understand the exact amount that you may owe.

5. Return the Equipment

If you have already received the solar panels and equipment, SolarCity will likely require you to return them. Make sure to follow their instructions for returning the equipment and allow enough time for them to process the return.

6. Follow-Up

After submitting a cancellation request, follow up with SolarCity to ensure that your request has been processed. Make sure that your account has been closed and that you are no longer receiving bills or any other correspondence from the company.

In conclusion, canceling a SolarCity contract can be a simple process if you understand the company`s cancellation policy and follow the steps outlined above. Make sure to read the terms and conditions of your contract carefully, contact customer service with any questions or concerns and be prepared for any penalties that may apply. Once your contract is canceled, confirm all necessary equipment has been returned and follow up with SolarCity to ensure that your account has been closed.